This commit introduces AI integration for helpdesk tickets to automatically generate sales orders: - openwebui_connector: New module providing integration with OpenWebUI AI service * Configurable API connection (key, base URL, model) * AI prompt template system for reusable prompts * Uses Claude 3 Sonnet model by default - helpdesk_sale_order_ai: Extends helpdesk_sale_order with AI capabilities * AI-powered analysis of ticket content to suggest products * Smart product quantity parsing from various formats * Dedicated UI tab for AI suggestions in helpdesk tickets * Auto-creation of sales orders with matched products The integration streamlines the process of converting customer support requests into sales opportunities.
438 B
438 B
| 1 | id | name | model_id:id | group_id:id | perm_read | perm_write | perm_create | perm_unlink |
|---|---|---|---|---|---|---|---|---|
| 2 | access_openwebui_prompt_template_helpdesk_user | openwebui.prompt.template.helpdesk.user | openwebui_connector.model_openwebui_prompt_template | helpdesk.group_helpdesk_user | 1 | 0 | 0 | 0 |
| 3 | access_openwebui_prompt_template_helpdesk_manager | openwebui.prompt.template.helpdesk.manager | openwebui_connector.model_openwebui_prompt_template | helpdesk.group_helpdesk_manager | 1 | 1 | 1 | 1 |