From 5b44cb57a589822b8ea66328690c4f75de8eca6c Mon Sep 17 00:00:00 2001
From: kesselb <mail@danielkesselberg.de>
Date: Wed, 16 Oct 2019 12:41:21 +0200
Subject: [PATCH 1/2] Update Feature_request.md

Does not fit 100% to feature request but does not hurt.
---
 .github/ISSUE_TEMPLATE/Feature_request.md | 8 +++++---
 1 file changed, 5 insertions(+), 3 deletions(-)

diff --git a/.github/ISSUE_TEMPLATE/Feature_request.md b/.github/ISSUE_TEMPLATE/Feature_request.md
index a76e2be6657..b17035f0a38 100644
--- a/.github/ISSUE_TEMPLATE/Feature_request.md
+++ b/.github/ISSUE_TEMPLATE/Feature_request.md
@@ -5,16 +5,18 @@ labels: enhancement, 0. Needs triage
 ---
 
 <!--
-Thanks for reporting issues back to Nextcloud! This is the issue tracker of Nextcloud, if you have any support question please check out https://nextcloud.com/support
+Thanks for reporting issues back to Nextcloud!
+
+Note: This is the **issue tracker of Nextcloud**, please do NOT use this to get answers to your questions or get help for fixing your installation. This is a place to report bugs to developers, after your server has been debugged. You can find help debugging your system on our home user forums: https://help.nextcloud.com or, if you use Nextcloud in a large organization, ask our engineers on https://portal.nextcloud.com. See also  https://nextcloud.com/support for support options.
 
 This is the bug tracker for the Server component. Find other components at https://github.com/nextcloud/
 
 For reporting potential security issues please see https://nextcloud.com/security/
 
-To make it possible for us to help you please fill out below information carefully. 
+To make it possible for us to deal with the bug please fill out below information carefully. 
 You can also use the Issue Template application to prefill most of the required information: https://apps.nextcloud.com/apps/issuetemplate
 
-If you are a customer, please submit your issue directly in the Nextcloud Portal https://portal.nextcloud.com so it gets resolved more quickly by our dedicated engineers.
+If you are a customer and are using Nextcloud Enterprise, please submit your issue directly in the Nextcloud Portal https://portal.nextcloud.com so it gets resolved more quickly by our dedicated engineers.
 
 Note that Nextcloud is an open source project backed by Nextcloud GmbH. Most of our volunteers are home users and thus primarily care about issues that affect home users. Our paid engineers prioritize issues of our customers. If you are neither a home user nor a customer, consider paying somebody to fix your issue, do it yourself or become a customer.
 --> 

From 577876905a3f6afba44a656a5b3ba7108e62abe0 Mon Sep 17 00:00:00 2001
From: kesselb <mail@danielkesselberg.de>
Date: Sun, 20 Oct 2019 12:24:41 +0200
Subject: [PATCH 2/2] Update .github/ISSUE_TEMPLATE/Feature_request.md

Co-Authored-By: Gary Kim <gary@garykim.dev>
---
 .github/ISSUE_TEMPLATE/Feature_request.md | 2 +-
 1 file changed, 1 insertion(+), 1 deletion(-)

diff --git a/.github/ISSUE_TEMPLATE/Feature_request.md b/.github/ISSUE_TEMPLATE/Feature_request.md
index b17035f0a38..f942d96c606 100644
--- a/.github/ISSUE_TEMPLATE/Feature_request.md
+++ b/.github/ISSUE_TEMPLATE/Feature_request.md
@@ -13,7 +13,7 @@ This is the bug tracker for the Server component. Find other components at https
 
 For reporting potential security issues please see https://nextcloud.com/security/
 
-To make it possible for us to deal with the bug please fill out below information carefully. 
+To make it possible for us to best accommodate your use case, please fill out the information below carefully. 
 You can also use the Issue Template application to prefill most of the required information: https://apps.nextcloud.com/apps/issuetemplate
 
 If you are a customer and are using Nextcloud Enterprise, please submit your issue directly in the Nextcloud Portal https://portal.nextcloud.com so it gets resolved more quickly by our dedicated engineers.