diff --git a/.github/ISSUE_TEMPLATE/config.yml b/.github/ISSUE_TEMPLATE/config.yml
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+++ b/.github/ISSUE_TEMPLATE/config.yml
@@ -0,0 +1 @@
+blank_issues_enabled: false
diff --git a/.github/ISSUE_TEMPLATE/general-issue.md b/.github/ISSUE_TEMPLATE/general-issue.md
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+---
+name: General issue
+about: General template for creating new issues
+title: ''
+labels: ''
+assignees: ''
+
+---
+
+If you're having trouble using Certbot and aren't sure you've found a bug or
+request for a new feature, please first try asking for help at
+https://community.letsencrypt.org/. There is a much larger community there of
+people familiar with the project who will be able to more quickly answer your
+questions.
+
+## My operating system is (include version):
+
+
+## I installed Certbot with (snap, OS package manager, pip, certbot-auto, etc):
+
+
+## I ran this command and it produced this output:
+
+
+## Certbot's behavior differed from what I expected because:
+
+
+## Here is a Certbot log showing the issue (if available):
+###### Logs are stored in `/var/log/letsencrypt` by default. Feel free to redact domains, e-mail and IP addresses as you see fit.
+
+## Here is the relevant nginx server block or Apache virtualhost for the domain I am configuring: