Clarify EVN steps

Support has to prepare and send EVN/Advisory texts.  Clarify what is done,
when, and using which tool.
This commit is contained in:
Ben Scott 2026-06-10 16:09:24 -04:00
parent eb2c533799
commit 485d750ae9

View file

@ -46,9 +46,9 @@ confidential!
- [ ] [:grey_question:][step_versions_affected] **(SwEng)** Determine product branches/versions affected
- [ ] **(SwEng)** Including Subscription Edition(s)
- [ ] **(SwEng)** Including EOL version(s) receiving paid support
- [ ] [:grey_question:][step_earliest_prepare] **(Support)** Prepare "earliest" notification text
- [ ] [:grey_question:][step_earliest_send] **(Support)** Update "earliest" notification ticket in support portal Earliest queue which will notify earliest customers
- [ ] [:grey_question:][step_advisory_mr] **(Support)** Create a merge request for the Security Advisory and include all readily available information in it
- [ ] [:grey_question:][step_earliest_prepare] **(Support)** Prepare text for Earliest EVN notification in e-n-d
- [ ] [:grey_question:][step_earliest_send] **(Support)** Send Earliest EVN notification in RT
- [ ] [:grey_question:][step_advisory_mr] **(Support)** Begin preparing the Security Advisory in printing-press
- [ ] [:grey_question:][step_reproducer] **(SwEng)** Prepare a private merge request containing a system test reproducing the problem
- [ ] [:grey_question:][step_notify_support] **(SwEng)** Notify Support when a reproducer is ready
- [ ] [:grey_question:][step_code_analysis] **(SwEng)** Prepare a detailed explanation of the code flow triggering the problem
@ -57,7 +57,7 @@ confidential!
- [ ] [:grey_question:][step_review_docs] **(Support)** Review the documentation changes introduced by the merge request with the fix
- [ ] [:grey_question:][step_backports] **(SwEng)** Prepare backports of the merge request addressing the problem for all affected (and still maintained) branches of a given product
- [ ] [:grey_question:][step_merge_fixes] **(SwEng)** Merge the CVE fixes and reproducer when they get approved
- [ ] [:grey_question:][step_finish_advisory] **(Support)** Finish preparing the Security Advisory
- [ ] [:grey_question:][step_finish_advisory] **(Support)** Finish preparing the Security Advisory in printing-press
- [ ] [:grey_question:][step_meta_issue] **(QA)** Create (or update) the private issue containing links to fixes & reproducers for all CVEs fixed in a given release cycle
- [ ] [:grey_question:][step_coordinate_check] **(SwEng)** Make sure other vendors are able to release on the date that was previously agreed upon