ed9dda9bea
This commit introduces AI integration for helpdesk tickets to automatically generate sales orders: - openwebui_connector: New module providing integration with OpenWebUI AI service * Configurable API connection (key, base URL, model) * AI prompt template system for reusable prompts * Uses Claude 3 Sonnet model by default - helpdesk_sale_order_ai: Extends helpdesk_sale_order with AI capabilities * AI-powered analysis of ticket content to suggest products * Smart product quantity parsing from various formats * Dedicated UI tab for AI suggestions in helpdesk tickets * Auto-creation of sales orders with matched products The integration streamlines the process of converting customer support requests into sales opportunities.
68 lines
4.1 KiB
XML
68 lines
4.1 KiB
XML
<?xml version="1.0" encoding="utf-8"?>
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<odoo>
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<record id="res_config_settings_view_form" model="ir.ui.view">
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<field name="name">res.config.settings.view.form.inherit.openai.connector</field>
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<field name="model">res.config.settings</field>
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<field name="priority">20</field>
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<field name="inherit_id" ref="base.res_config_settings_view_form"/>
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<field name="arch" type="xml">
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<xpath expr="//form" position="inside">
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<app data-string="AI Services" string="AI Services" name="openwebui_connector" logo="/base/static/description/settings.png">
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<!-- API Configuration Block -->
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<block title="AI API Configuration" name="openai_settings_container">
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<setting id="openai_api_settings">
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<span class="o_form_label">API Configuration</span>
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<div class="text-muted">
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Configure your AI API credentials (OpenAI, OpenWebUI, Claude)
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</div>
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<div class="content-group mt16">
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<div class="row mt16">
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<label for="openai_api_key" class="col-lg-3 o_light_label">API Key</label>
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<field name="openai_api_key" password="True"/>
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</div>
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<div class="row mt16">
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<label for="openai_base_url" class="col-lg-3 o_light_label">API Base URL</label>
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<field name="openai_base_url" placeholder="https://ai.bemade.org/api"/>
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</div>
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<div class="row mt16">
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<label for="openai_model" class="col-lg-3 o_light_label">AI Model</label>
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<field name="openai_model" placeholder="anthropic.claude-3-7-sonnet-latest"/>
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</div>
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</div>
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</setting>
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</block>
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<!-- Helpdesk AI Settings Block -->
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<block title="Helpdesk AI Settings" name="helpdesk_ai_settings_container">
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<setting id="ai_sales_order_toggle">
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<field name="helpdesk_use_ai_sale_orders"/>
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<label for="helpdesk_use_ai_sale_orders"/>
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<div class="text-muted">
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Enable AI-powered sales order generation from helpdesk tickets
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</div>
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</setting>
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<setting id="ai_prompt_template" invisible="not helpdesk_use_ai_sale_orders">
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<div class="o_setting_right_pane">
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<label for="ai_prompt_template_relation"/>
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<div class="text-muted">
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Default template for the prompt sent to the AI
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</div>
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<div class="mt8 d-flex align-items-center">
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<!-- Select the template directly -->
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<field name="ai_prompt_template_relation"/>
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<button name="action_open_prompt_templates" type="object" class="btn btn-link ps-2">
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<i class="fa fa-external-link" title="Manage Templates"/> Manage Templates
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</button>
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</div>
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<div class="mt-2 text-muted">
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<small>The template content is stored in the system and can be accessed programmatically.</small>
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</div>
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</div>
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</setting>
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</block>
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</app>
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</xpath>
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</field>
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</record>
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</odoo>
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