ed9dda9bea
This commit introduces AI integration for helpdesk tickets to automatically generate sales orders: - openwebui_connector: New module providing integration with OpenWebUI AI service * Configurable API connection (key, base URL, model) * AI prompt template system for reusable prompts * Uses Claude 3 Sonnet model by default - helpdesk_sale_order_ai: Extends helpdesk_sale_order with AI capabilities * AI-powered analysis of ticket content to suggest products * Smart product quantity parsing from various formats * Dedicated UI tab for AI suggestions in helpdesk tickets * Auto-creation of sales orders with matched products The integration streamlines the process of converting customer support requests into sales opportunities.
66 lines
2.9 KiB
Python
66 lines
2.9 KiB
Python
# -*- coding: utf-8 -*-
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# This migration script will run before the module update
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# It will handle database constraints and column issues for Odoo 18 compatibility
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def migrate(cr, version):
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"""
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Handle database constraints and column issues for Odoo 18 compatibility
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"""
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# 1. Check and drop any foreign key constraints on helpdesk_ai_prompt_template_id
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cr.execute("""
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SELECT tc.constraint_name
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FROM information_schema.table_constraints tc
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JOIN information_schema.constraint_column_usage ccu ON tc.constraint_name = ccu.constraint_name
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WHERE tc.table_name = 'res_config_settings'
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AND ccu.column_name = 'helpdesk_ai_prompt_template_id'
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AND tc.constraint_type = 'FOREIGN KEY'
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""")
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constraints = cr.fetchall()
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for constraint in constraints:
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constraint_name = constraint[0]
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# Drop the constraint
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cr.execute(f"""
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ALTER TABLE res_config_settings
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DROP CONSTRAINT IF EXISTS {constraint_name}
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""")
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# Log the migration
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cr.execute("""
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INSERT INTO ir_logging(create_date, create_uid, name, type, dbname, level, message, path, line, func)
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VALUES (now(), 1, 'openwebui_connector', 'server', current_database(), 'info',
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'Migration: Dropped foreign key constraint: %s',
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'/addons/openwebui_connector/migrations/1.0/pre-migration.py', 30, 'migrate')
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""", (constraint_name,))
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# 2. Check if the column exists and drop it if needed
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cr.execute("""
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SELECT column_name
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FROM information_schema.columns
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WHERE table_name = 'res_config_settings'
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AND column_name = 'helpdesk_ai_prompt_template_id'
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""")
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if cr.fetchone():
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# We need to drop the column to avoid conflicts with the new field
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try:
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cr.execute("""
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ALTER TABLE res_config_settings
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DROP COLUMN IF EXISTS helpdesk_ai_prompt_template_id
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""")
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# Log the migration
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cr.execute("""
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INSERT INTO ir_logging(create_date, create_uid, name, type, dbname, level, message, path, line, func)
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VALUES (now(), 1, 'openwebui_connector', 'server', current_database(), 'info',
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'Migration: Dropped column helpdesk_ai_prompt_template_id',
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'/addons/openwebui_connector/migrations/1.0/pre-migration.py', 50, 'migrate')
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""")
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except Exception as e:
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# Log the error
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cr.execute("""
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INSERT INTO ir_logging(create_date, create_uid, name, type, dbname, level, message, path, line, func)
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VALUES (now(), 1, 'openwebui_connector', 'server', current_database(), 'error',
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'Migration error: %s',
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'/addons/openwebui_connector/migrations/1.0/pre-migration.py', 60, 'migrate')
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""", (str(e),))
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