ed9dda9bea
This commit introduces AI integration for helpdesk tickets to automatically generate sales orders: - openwebui_connector: New module providing integration with OpenWebUI AI service * Configurable API connection (key, base URL, model) * AI prompt template system for reusable prompts * Uses Claude 3 Sonnet model by default - helpdesk_sale_order_ai: Extends helpdesk_sale_order with AI capabilities * AI-powered analysis of ticket content to suggest products * Smart product quantity parsing from various formats * Dedicated UI tab for AI suggestions in helpdesk tickets * Auto-creation of sales orders with matched products The integration streamlines the process of converting customer support requests into sales opportunities.
56 lines
2.3 KiB
Python
56 lines
2.3 KiB
Python
# -*- coding: utf-8 -*-
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# This migration script will run after the module update
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# It will ensure the system parameters are properly set up
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import logging
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_logger = logging.getLogger(__name__)
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def migrate(cr, version):
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"""
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Ensure system parameters are properly set up after migration
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"""
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# Set default values for system parameters
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cr.execute("""
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INSERT INTO ir_config_parameter (key, value, create_date, write_date)
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VALUES ('openwebui.base_url', 'https://ai.bemade.org/api', now(), now())
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ON CONFLICT (key) DO NOTHING
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""")
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cr.execute("""
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INSERT INTO ir_config_parameter (key, value, create_date, write_date)
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VALUES ('openwebui.model', 'anthropic.claude-3-7-sonnet-latest', now(), now())
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ON CONFLICT (key) DO NOTHING
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""")
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# Log the migration
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cr.execute("""
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INSERT INTO ir_logging(create_date, create_uid, name, type, dbname, level, message, path, line, func)
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VALUES (now(), 1, 'openwebui_connector', 'server', current_database(), 'info',
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'Post-migration: Set default system parameters',
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'/addons/openwebui_connector/migrations/1.0/post-migration.py', 30, 'migrate')
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""")
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# Check if helpdesk_sale_order_ai module is installed
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cr.execute("""
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SELECT id FROM ir_module_module
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WHERE name = 'helpdesk_sale_order_ai'
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AND state = 'installed'
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""")
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if cr.fetchone():
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_logger.info("helpdesk_sale_order_ai module is installed, ensuring parameters are set")
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# Ensure the helpdesk AI parameter exists
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cr.execute("""
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INSERT INTO ir_config_parameter (key, value, create_date, write_date)
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VALUES ('helpdesk_sale_order_ai.use_ai_sale_orders', 'False', now(), now())
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ON CONFLICT (key) DO NOTHING
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""")
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# Log the migration
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cr.execute("""
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INSERT INTO ir_logging(create_date, create_uid, name, type, dbname, level, message, path, line, func)
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VALUES (now(), 1, 'openwebui_connector', 'server', current_database(), 'info',
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'Post-migration: Set default helpdesk AI parameters',
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'/addons/openwebui_connector/migrations/1.0/post-migration.py', 50, 'migrate')
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""")
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