bemade-addons/helpdesk_sale_order_ai/views/helpdesk_ticket_views.xml
mathis ed9dda9bea [ADD] openwebui_connector, helpdesk_sale_order_ai: AI-powered sales order generation from helpdesk tickets
This commit introduces AI integration for helpdesk tickets to automatically generate sales orders:

- openwebui_connector: New module providing integration with OpenWebUI AI service
  * Configurable API connection (key, base URL, model)
  * AI prompt template system for reusable prompts
  * Uses Claude 3 Sonnet model by default

- helpdesk_sale_order_ai: Extends helpdesk_sale_order with AI capabilities
  * AI-powered analysis of ticket content to suggest products
  * Smart product quantity parsing from various formats
  * Dedicated UI tab for AI suggestions in helpdesk tickets
  * Auto-creation of sales orders with matched products

The integration streamlines the process of converting customer support requests into sales opportunities.
2025-07-15 15:18:01 -04:00

21 lines
959 B
XML

<?xml version="1.0" encoding="utf-8"?>
<odoo>
<record id="helpdesk_ticket_form_view_inherit_ai" model="ir.ui.view">
<field name="name">helpdesk.ticket.form.view.inherit.ai</field>
<field name="model">helpdesk.ticket</field>
<field name="inherit_id" ref="helpdesk.helpdesk_ticket_view_form"/>
<field name="arch" type="xml">
<xpath expr="//field[@name='team_id']" position="after">
<field name="team_use_sale_orders" invisible="1"/>
<field name="team_use_ai_sale_orders" invisible="1"/>
</xpath>
<xpath expr="//notebook" position="inside">
<page string="AI Suggestions" invisible="not team_use_ai_sale_orders">
<group>
<field name="ai_generated_products" widget="text" readonly="1"/>
</group>
</page>
</xpath>
</field>
</record>
</odoo>