ed9dda9bea
This commit introduces AI integration for helpdesk tickets to automatically generate sales orders: - openwebui_connector: New module providing integration with OpenWebUI AI service * Configurable API connection (key, base URL, model) * AI prompt template system for reusable prompts * Uses Claude 3 Sonnet model by default - helpdesk_sale_order_ai: Extends helpdesk_sale_order with AI capabilities * AI-powered analysis of ticket content to suggest products * Smart product quantity parsing from various formats * Dedicated UI tab for AI suggestions in helpdesk tickets * Auto-creation of sales orders with matched products The integration streamlines the process of converting customer support requests into sales opportunities.
29 lines
977 B
Python
29 lines
977 B
Python
# -*- coding: utf-8 -*-
|
|
from odoo import models, fields, api
|
|
|
|
class SaleOrder(models.Model):
|
|
_inherit = 'sale.order'
|
|
|
|
# Add missing_product_count field to avoid view errors
|
|
# This is needed because some views expect this field
|
|
missing_product_count = fields.Integer(
|
|
string='Missing Products Count',
|
|
default=0,
|
|
help='Number of products that could not be found in the database'
|
|
)
|
|
|
|
# Add has_missing_products field to avoid view errors
|
|
has_missing_products = fields.Boolean(
|
|
string='Has Missing Products',
|
|
default=False,
|
|
help='Whether this sale order has products that could not be found in the database'
|
|
)
|
|
|
|
# Add ticket_id field to link sale orders to helpdesk tickets
|
|
ticket_id = fields.Many2one(
|
|
'helpdesk.ticket',
|
|
string='Helpdesk Ticket',
|
|
readonly=True,
|
|
copy=False,
|
|
help='Helpdesk ticket from which this sale order was created'
|
|
)
|