ed9dda9bea
This commit introduces AI integration for helpdesk tickets to automatically generate sales orders: - openwebui_connector: New module providing integration with OpenWebUI AI service * Configurable API connection (key, base URL, model) * AI prompt template system for reusable prompts * Uses Claude 3 Sonnet model by default - helpdesk_sale_order_ai: Extends helpdesk_sale_order with AI capabilities * AI-powered analysis of ticket content to suggest products * Smart product quantity parsing from various formats * Dedicated UI tab for AI suggestions in helpdesk tickets * Auto-creation of sales orders with matched products The integration streamlines the process of converting customer support requests into sales opportunities.
43 lines
1.6 KiB
Python
43 lines
1.6 KiB
Python
# -*- coding: utf-8 -*-
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import logging
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_logger = logging.getLogger(__name__)
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def migrate(cr, version):
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"""
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Migrate system parameters from helpdesk OpenWebUI client to centralized OpenAI client
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"""
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if not version:
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return
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_logger.info("Starting migration of OpenWebUI configuration parameters")
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# Map of old parameter keys to new parameter keys
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param_mapping = {
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'openwebui.api_key': 'openai.api_key',
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'openwebui.base_url': 'openai.base_url',
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'openwebui.model': 'openai.model',
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}
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# For each parameter, check if it exists and migrate it if needed
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for old_key, new_key in param_mapping.items():
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# Check if the old parameter exists
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cr.execute("SELECT value FROM ir_config_parameter WHERE key = %s", (old_key,))
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old_value = cr.fetchone()
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if old_value and old_value[0]:
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# Check if the new parameter already exists
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cr.execute("SELECT value FROM ir_config_parameter WHERE key = %s", (new_key,))
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new_value = cr.fetchone()
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if not new_value or not new_value[0]:
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# New parameter doesn't exist or is empty, set it to the old value
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_logger.info(f"Migrating parameter {old_key} to {new_key} with value {old_value[0]}")
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cr.execute("""
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INSERT INTO ir_config_parameter (key, value)
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VALUES (%s, %s)
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ON CONFLICT (key) DO UPDATE SET value = EXCLUDED.value
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""", (new_key, old_value[0]))
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_logger.info("Migration of OpenWebUI configuration parameters completed")
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