This commit introduces AI integration for helpdesk tickets to automatically generate sales orders: - openwebui_connector: New module providing integration with OpenWebUI AI service * Configurable API connection (key, base URL, model) * AI prompt template system for reusable prompts * Uses Claude 3 Sonnet model by default - helpdesk_sale_order_ai: Extends helpdesk_sale_order with AI capabilities * AI-powered analysis of ticket content to suggest products * Smart product quantity parsing from various formats * Dedicated UI tab for AI suggestions in helpdesk tickets * Auto-creation of sales orders with matched products The integration streamlines the process of converting customer support requests into sales opportunities.
31 lines
1 KiB
Python
31 lines
1 KiB
Python
# -*- coding: utf-8 -*-
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{
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'name': 'Helpdesk Sale Order AI',
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'license': 'LGPL-3',
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'version': '18.0.0.1',
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'category': 'Sales/Sales',
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'summary': """Automatically create sales orders from helpdesk tickets using AI.""",
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'description': """
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Extends the Helpdesk Sale Order module to automatically create sales orders from helpdesk tickets using AI.
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This module adds AI capabilities to analyze ticket content and automatically generate appropriate sales orders
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with relevant products and services based on the ticket description.
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""",
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'author': 'Bemade',
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'maintainer': 'it@bemade.org',
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'depends': [
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'helpdesk_sale_order',
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'openwebui_connector',
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],
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'data': [
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'security/ir.model.access.csv',
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'views/helpdesk_team_views.xml',
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'views/helpdesk_ticket_views.xml',
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'views/res_config_settings_views.xml',
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'views/ai_prompt_template_views.xml',
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],
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'installable': True,
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'application': False,
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'post_init_hook': 'post_init_hook',
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}
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