bemade-addons/helpdesk_sale_order_ai/__init__.py
mathis ed9dda9bea [ADD] openwebui_connector, helpdesk_sale_order_ai: AI-powered sales order generation from helpdesk tickets
This commit introduces AI integration for helpdesk tickets to automatically generate sales orders:

- openwebui_connector: New module providing integration with OpenWebUI AI service
  * Configurable API connection (key, base URL, model)
  * AI prompt template system for reusable prompts
  * Uses Claude 3 Sonnet model by default

- helpdesk_sale_order_ai: Extends helpdesk_sale_order with AI capabilities
  * AI-powered analysis of ticket content to suggest products
  * Smart product quantity parsing from various formats
  * Dedicated UI tab for AI suggestions in helpdesk tickets
  * Auto-creation of sales orders with matched products

The integration streamlines the process of converting customer support requests into sales opportunities.
2025-07-15 15:18:01 -04:00

38 lines
1.5 KiB
Python

# -*- coding: utf-8 -*-
from . import models
from . import views
def post_init_hook(cr, registry=None):
"""Initialize default AI prompt template after module installation
Note: This function can be called with either one argument (env) or two arguments (cr, registry)
to accommodate different Odoo hook calling conventions.
"""
import logging
_logger = logging.getLogger(__name__)
_logger.info("=== START: post_init_hook ====")
try:
from odoo import api, SUPERUSER_ID
# Handle different calling conventions
if hasattr(cr, 'env'): # cr is actually an env
env = cr
_logger.info("Using provided environment")
elif registry: # We have both cr and registry
env = api.Environment(cr, SUPERUSER_ID, {})
_logger.info("Created environment from cursor and registry")
else:
_logger.warning("Cannot create environment, skipping template creation")
return
_logger.info("Calling _ensure_default_template")
env['openwebui.prompt.template']._ensure_default_template('helpdesk')
_logger.info("Default template ensured successfully")
_logger.info("=== END: post_init_hook ====")
except Exception as e:
_logger.error(f"ERROR in post_init_hook: {str(e)}")
_logger.exception("Exception traceback:")
# Don't raise the exception to prevent installation failure
return