90 lines
3.1 KiB
Python
90 lines
3.1 KiB
Python
# -*- coding: utf-8 -*-
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from odoo import models, fields, api, _, Command
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from odoo.exceptions import UserError
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class HelpdeskTicket(models.Model):
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_inherit = "helpdesk.ticket"
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sale_order_ids = fields.One2many(
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"sale.order",
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"helpdesk_ticket_id",
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string="Sale Orders",
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help="Sale orders associated to this ticket.",
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copy=False,
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)
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sale_order_count = fields.Integer(compute="_compute_sale_order_count")
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team_use_sale_orders = fields.Boolean(related="team_id.use_sale_orders", string="Team Uses Sales Orders", readonly=True)
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@api.depends("sale_order_ids")
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def _compute_sale_order_count(self):
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self.sale_order_count = len(self.sale_order_ids)
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def action_view_sale_order(self):
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self.ensure_one()
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sale_order_form_view = self.env.ref("sale.view_order_form")
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sale_order_tree_view = self.env.ref("sale.view_order_tree")
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action = {
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"type": "ir.actions.act_window",
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"res_model": "sale.order",
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"context": {"create": False},
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}
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if self.sale_order_count == 1:
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action.update(
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res_id=self.sale_order_ids[0].id,
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views=[(sale_order_form_view.id, "form")],
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)
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else:
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action.update(
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domain=[("id", "in", self.sale_order_ids.ids)],
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views=[
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(sale_order_tree_view.id, "tree"),
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(sale_order_form_view.id, "form"),
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],
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name=_("Purchase Orders from Ticket"),
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)
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return action
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def action_convert_to_sale_order(self):
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self.ensure_one()
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if not self.team_use_sale_orders:
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raise UserError(_("Creating quotes from tickets is not enabled for this helpdesk team."))
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so_values = self._generate_so_values()
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so = self.env["sale.order"].create([so_values])
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self.message_change_thread(so)
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attachments = self.env["ir.attachment"].search(
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[("res_model", "=", "helpdesk.ticket"), ("res_id", "=", self.id)]
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)
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attachments.sudo().write({"res_model": "sale.order", "res_id": so.id})
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activities = self.activity_ids
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activities.sudo().write(
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{
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"res_model_id": self.env.ref("sale.model_sale_order").id,
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"res_id": so.id,
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"res_model": "sale.order",
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}
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)
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# The activities will be linked to the SO through the res_model and res_id fields
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self.action_archive()
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return self.action_view_sale_order()
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def _generate_so_values(self):
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team = self.user_id.sale_team_id if self.user_id else self.env.user.sale_team_id
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if not team:
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raise UserError(
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_(
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"Creating sale orders is reserved to sales users. Assign the user to sale team first."
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)
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)
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team_id = team.id
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return {
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"partner_id": self.partner_id.id,
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"helpdesk_ticket_id": self.id,
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"company_id": self.company_id.id,
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"team_id": team_id,
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}
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