54 lines
2.4 KiB
Python
54 lines
2.4 KiB
Python
#
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# Bemade Inc.
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#
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# Copyright (C) 2023-June Bemade Inc. (<https://www.bemade.org>).
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# Author: Marc Durepos (Contact : marc@bemade.org)
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#
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# This program is under the terms of the GNU Lesser General Public License,
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# version 3.
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#
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# For full license details, see https://www.gnu.org/licenses/lgpl-3.0.en.html.
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#
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# THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
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# IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY,
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# FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.
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# IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM,
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# DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE,
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# ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER
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# DEALINGS IN THE SOFTWARE.
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#
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{
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"name": "FSM Visit Confirmation",
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"version": "17.0.0.1.0",
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"summary": "Enable client feedback workflow for field service tasks",
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"description": """
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This module enhances the field service management workflow by leveraging Odoo's
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built-in rating system for client task confirmations. Key features include:
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* Automated rating requests to work order contacts when tasks reach specific stages
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* Configurable stages with rating email templates
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* Client-facing rating interface with direct links in emails
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* Support for task approval or change requests through ratings
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* Integration with existing work order contacts from bemade_fsm
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* Automatic task state updates based on client feedback
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* Real-time feedback through website messages and notifications
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* Chatter integration for client comments
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The module helps streamline communication between field service teams and clients
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by providing a clear feedback workflow and maintaining a record of all client
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interactions and approvals through Odoo's rating system.
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""",
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"category": "Services/Field Service",
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"author": "Bemade Inc.",
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"website": "http://www.bemade.org",
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"license": "LGPL-3",
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"depends": ["industry_fsm", "bemade_fsm", "rating", "http_routing"],
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"data": [
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"data/mail_templates.xml",
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"views/project_portal_project_task_templates.xml",
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"views/project_task_type_views.xml",
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],
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"installable": True,
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"auto_install": False,
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"application": False,
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}
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